Paiement & cancellation policy

Reservation / Payment

The prices are in CHF , including VAT and tourist tax.
Full paiement is requested on reservation to secure the room.
For longer stays, more than 15 days, please contact us. 50% deposit will be requested at the reservation and the rest of paiement 30 days
before arrival day. These paiements will be set up via a secure link, sent to your email address.

Cancellation policy
A full refund will be given for cancellations confirmed by email to welcome@chalet-alpencharme.com and notified more than 45 days prior
to your planned arrival date.
Less than 45 days before your scheduled arrival date, in case of no-show or interruption of your stay, the full amount of your reservation
will be kept.
The refund will be made by bank transfer, Or with a credit card refund.
In case of bank transfer fee, these will be charged to the guest.